Our upstream provider have indicated that all issues have been resolved, please contact our team if you are still experiencing any issues.
Posted 8 months ago. Jan 16, 2019 - 15:18 AEDT
We have been advised by our upstream provider that the PBXaaS platform has been stabilised and we will begin to remove call diversions.
Posted 8 months ago. Jan 16, 2019 - 14:51 AEDT
Engineers have isolated the issue and are working on a resolution. Unfortunately there is no ETA at this point. Updates to follow.
Posted 8 months ago. Jan 16, 2019 - 11:09 AEDT
Our upstream provider have identified PBXaaS and VoIP quality issues, which the voice engineers are looking in to. Further updates to follow as they come to hand.
Posted 8 months ago. Jan 16, 2019 - 10:57 AEDT
We have received a number of calls this morning advising that customers on PBXaS are having issues. We have lodged a case with our upstream provider and are awaiting further information. We are able to redirect your number to a mobile as interim solution. Please contact our office if you wish to have this setup.
Posted 8 months ago. Jan 16, 2019 - 09:49 AEDT
This incident affected: Compusult Connect (Hosted PBXaaS).