Identified - Our team are seeing success with rectifying connection issues using a reboot / firmware update / reboot sequence.

This process involves manual connection to your router. We have two technicians on the road visiting clients that are affected as well as our HelpDesk team remediating remotely where possible.

Mar 24, 2025 - 10:34 AEDT
Investigating - We are currently investigating widespread reports of Draytek routers failing to connect to the internet or maintain a stable connection.

If you are experiencing intermittent internet connectivity and utilise a Draytek router, please contact our office so that we can work with your team to resolve the connection fault.

Mar 24, 2025 - 09:27 AEDT

About This Site

Welcome to Compusult's online status portal - delivering real time information on system status, performance and security. If there are any interruptions to our services, a note will be posted here.

Compusult Staff ? Operational
Compusult HelpDesk ? Operational
Compusult Phone Support ? Operational
Compusult Support (NOC) Operational
90 days ago
100.0 % uptime
Today
NOC - Monitoring & Maintenance ? Operational
90 days ago
100.0 % uptime
Today
Compusult Online Backup ? Operational
90 days ago
100.0 % uptime
Today
Compusult Online Operational
Public Website ? Operational
Compusult Yak - Client Portal ? Operational
Compusult Internet Services Operational
Dedicated Web Server ? Operational
Compusult Nameservers Operational
Email - SMTP Server ? Operational
Email - MX Relay ? Operational
DNS - Nameserver Replication ? Operational
Compusult Connect Operational
Hosted PBXaaS ? Operational
VoIP SIP Trunks ? Operational
Fax2Email Services ? Operational
NBN Services ? Operational
Compusult Cloud Operational
Hosted Cloud Servers ? Operational
UniFi Controller ? Operational
HotSpot Manager ? Operational
Hosted Exchange ? Operational
Compusult Protect - MailGuard ? Operational
Compusult Protect - Exclaimer ? Operational
Compusult Protect - Proofpoint ? Operational
Third Party Providers ? Degraded Performance
General Network Environment ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Compusult Website Uptime
Fetching
Compusult NOC Uptime
Fetching
Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

Unresolved incident: Draytek Router - Internet Outage.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.