Monitoring - Call quality has been restored as at 9:20AM.

We are expecting a full Report Of Findings (ROF) from the carrier by close of business this Friday. As per my statement yesterday, we are continuing to critically assess our position with this carrier. We are not just sweeping this under the carpet and hoping no one has noticed.

Compusult have three separate VoIP (Voice) carriers that we use. The carrier that has been affected by the recent outages is our primary carrier (and also the one we use for our own VoIP lines). If you would like to transition to another carrier, please let us know as we can arrange accordingly. Once we have the ROF, we will be able to better advise as to recommended options.

It is hoped that no further updates to this actual incident are required, but as mentioned, we are continuing to monitor status regardless.

Regards
Brad Smith
Compusult - Managing Director

Mar 06, 2024 - 10:09 AEDT
Investigating - We are (yet again) receiving multiple reports of call quality issues on inbound and outbound calls.

This is currently being investigated with relevant upstream carriers. No further information is available at this stage, however we will update this incident the moment that further information is known.

Mar 06, 2024 - 09:00 AEDT

About This Site

Welcome to Compusult's online status portal - delivering real time information on system status, performance and security. If there are any interruptions to our services, a note will be posted here.

Compusult Staff ? Operational
Compusult HelpDesk ? Operational
Compusult Phone Support ? Operational
Compusult Support (NOC) Operational
90 days ago
100.0 % uptime
Today
NOC - Monitoring & Maintenance ? Operational
90 days ago
100.0 % uptime
Today
Compusult Online Backup ? Operational
90 days ago
100.0 % uptime
Today
Compusult Online Operational
Public Website ? Operational
Compusult Yak - Client Portal ? Operational
Compusult Internet Services Operational
Dedicated Web Server ? Operational
Compusult Nameservers Operational
Email - SMTP Server ? Operational
Email - MX Relay ? Operational
DNS - Nameserver Replication ? Operational
Compusult Connect Operational
Hosted PBXaaS ? Operational
VoIP SIP Trunks ? Operational
Fax2Email Services ? Operational
NBN Services ? Operational
Compusult Cloud Operational
Hosted Cloud Servers ? Operational
UniFi Controller ? Operational
HotSpot Manager ? Operational
Hosted Exchange ? Operational
Compusult Protect - MailGuard ? Operational
Compusult Protect - Exclaimer ? Operational
Compusult Protect - Proofpoint ? Operational
Third Party Providers ? Operational
General Network Environment ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Compusult Website Uptime
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Compusult NOC Uptime
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Past Incidents
Apr 12, 2024

No incidents reported today.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024

No incidents reported.

Apr 3, 2024

No incidents reported.

Apr 2, 2024

No incidents reported.

Apr 1, 2024

No incidents reported.

Mar 31, 2024

No incidents reported.

Mar 30, 2024

No incidents reported.

Mar 29, 2024

No incidents reported.